Repair Questions » Windows 7

Image files problem

(2 posts)
  1. Bob Warkit
    Member

    Hi,
    I have sony vaio vpccw 1BGN laptop with windows 7 OS. The problem i am facing is that whenever i save any pictures or videos in my laptop they automatically create a shadow file with extension .jpg.files. For example i have saved a picture named JOHN, now next time i want to open that picture there is another copy of the picture is made nearby the picture in its own folder with name JOHN.jpg.files
    The original picture opens as usual with no problem. But the duplicate copy of the picture is created in a folder and opens in a very small size than actual size. This problem i am facing for a very long time. I have to delete the duplicate folder everytime but it is automatically created everytime i visit the pictures folder.

    Thanks

    Posted 1 year ago #
  2. Adam
    Head Tech

    Do you have Windows Photo Gallery installed on your computer?

    Windows Photo Gallery sometimes creates duplicates of your images, so you can uninstall Windows Photo Gallery and hopefully your problem will be fixed.

    If not let me know.

    Posted 1 year ago #

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